We want you to love your Zero Mile gear—whether you’re on the road, trail, or just grabbing a coffee. If it’s not the right fit, we’ve got you covered.

1. Return Window
New, unused products can be returned within 30 days of purchase.Items must include the original tags. Without tags, we can’t resell the product and won’t be able to process the return.

2. Sizing Exchanges
Ordered the wrong size? No problem—simply request a return, then purchase the correct size.

3. Return Shipping
We’ll cover your return shipping costs for all eligible returns.

4. How to Start a Return
Email us at support@zeromileadv.com with your order number and reason for return. We’ll send you a prepaid return label and instructions.

We stand behind riders who put their Zero Mile ADV gear to the test. If you’ve been in a crash, we’ll replace your wrecked Zero Mile apparel—at no cost to you—once you provide the required documentation.

Important:

‍Zero Mile ADV makes no guarantees that any of our products will prevent injury or death. Motorcycle riding is inherently risky, and while our apparel is designed with protection in mind, nothing can eliminate all risks.

Here’s how it works:

Contact Us
Email Support@zeromileadv.com to start your crash replacement request.

Provide Documentation
Send us details of the incident and a copy of the official police report.

We cannot process crash replacements without a police report—it’s very important.

Send in Your Gear
We’ll email you a prepaid shipping label so you can send us the wrecked apparel.

We’ll Ship a Replacement
We’ll send you a replacement in the same style and size as soon as stock is available.

Cost to You:
Absolutely nothing—it’s on us.